How Do I Get a Refund from FanDuel?

FanDuel allows customers to request a refund, but only under certain circumstances. To be eligible for a Fanduel refund, you need to request it within a certain timeframe after opening your account. There are also limits on the amount of money you can get refunded. A refund request also automatically closes your FanDuel account.

Nov 7, 2023

FanDuel is one of the most popular sports betting and fantasy sports sites around. Still, not everyone enjoys their experience on FanDuel. If you are one of those people who didn't enjoy their FanDuel experience then you may be wondering how to get a refund, or if that's even possible. Read on to learn about FanDuel refunds.

FanDuel's Refund Policy

FanDuel does offer refunds under certain circumstances. However, there are some strict limitations on refund requests. To be eligible for a refund, your FanDuel account must have been verified through FanDuel's verification process. Furthermore, you must request your refund on your first day of contests. If you have taken part in more than one day of contests, you are no longer eligible for a refund no matter what the circumstances. Finally, you cannot get more than $100 for your refund, or more than the amount you deposited.

Requesting a FanDuel Refund

Requesting a refund from FanDuel is easy. All you need to do is contact a FanDuel customer support representative. Explain the situation to the representative, and they will determine if you are eligible for the refund. If you are eligible, you will receive your refund in 5 to 7 business days.

Refunds and Your FanDuel Account

If you request a refund, your account will automatically be closed. You cannot keep playing on FanDuel after requesting a refund. However, if you wish to start playing again at some point in the future, you can reopen your account, provided you reimburse the company for the amount of your refund. To reopen your account, just contact a customer service representative.

Contacting FanDuel

To contact a FanDuel customer service representative, you have to use email. There is no phone contact option .

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Why does GetHuman Write How-to Guides for FanDuel Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like FanDuel in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get a Refund from FanDuel? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

FanDuel

Asked 3 years ago
Updated a year ago
Viewed 2,791,853 times
FanDuel
FanDuel refund
getting a FanDuel refund
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!