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Entergy Corp. Customer FAQ

Top Answers & How-to Guides

What is Entergy Corp.'s Phone Number?

The question we are asked most often is about how to talk to Entergy Corp. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Check My Account History with Entergy?

There are many different ways to access their account history with Entergy. The easiest way is to send them an email. All you need...

What assistance programs are available for low-income customers?

Entergy Corp. offers various assistance programs specifically designed to support low-income customers in managing their energy costs....
Ask any question you have about Entergy Corp. customer service, get an answer now.
Contact Entergy Corp. customer service

Account History

How Do I Check My Account History with Entergy?

There are many different ways to access their account history with Entergy. The easiest way is to send them an email. All you need...
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Gas Smell

What should I do if I smell gas in my home or neighborhood?

If you smell gas in your home or neighborhood, it is important to take immediate action to ensure your safety. Leave the area immediately...
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Payment Options

What payment options are available for paying my Entergy bill?

Entergy Corp. offers a variety of convenient payment options for paying your bill. Customers can choose to make payments online through...
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Automatic Payments

Can I set up automatic bill payments with Entergy?

Yes, you can set up automatic bill payments with Entergy. Entergy offers an Auto Pay service that allows customers to have their monthly...
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Outage Response Time

What is the average response time for power outages?

The average response time for power outages by Entergy Corp. varies depending on the location and the severity of the outage. Generally,...
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Accepted Payments

What are the accepted forms of payment for my Entergy bill?

Entergy offers several convenient payment options for your bill. You can pay using major credit cards such as Visa, Mastercard, Discover,...
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Assistance Programs

What assistance programs are available for low-income customers?

Entergy Corp. offers various assistance programs specifically designed to support low-income customers in managing their energy costs....
Read more

Help me with my Entergy Corp. customer service issue

Ask any question you have about Entergy Corp. customer service. We will do our best to get you answers right away.
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