How Do I Check My Account History with Entergy?

Entergy has become one of the leading energy providers in the United States. It mainly operates in Arkansas, Louisiana, Mississippi, and Texas. The company provides both electricity and natural gas to its customers. According to Entergy customers, one of the most significant benefits is the company's ability to track account usage history. This allows users to be more informed about their energy consumption and potentially save money in the future. This article will discuss how customers can access their account history with Entergy.

Send Them an Email

The easiest way to access your account history with Entergy is to email them. All you need to do is provide your name, address, and account number. Once Entergy receives your email, they will be able to send you a detailed report of your account history.

Check Via the Website

The first way customers can access their account history is by visiting the Entergy website. Once on the website, they will need to input their account number and last name. After that, they will view their account history for the past year. Customers can also print out a copy of their account history if they need it for reference.

Check Via the App

If you are a customer of Entergy and have a smartphone, you can also check your account history via the company's app. The app is available for both Android and iOS devices. Once you have downloaded and installed the app, open it and click on "My Accounts." This will bring up a list of all of your active accounts. Click on the account for which you would like to view the history, and you will be able to see details such as usage, payments, and more. You can also print out a copy of your account history from this page.

Call Customer Service

If you don't have access to a computer or smartphone or just want someone to walk you through the process, you can also call customer service. You will have to provide some information to verify your identity when you call. They may request your account number, last name, or the address on your account. After that, they will provide you with a printout of your account history.

Calling customer service is especially helpful if you have questions about your account history or need more details about a certain transaction. The customer service representatives are happy to help, and they will be able to answer any questions you may have.

Walk into an Entergy Location

You can also walk into an Entergy location if you don't want to call customer service or go online. There are many locations throughout the states that the company operates in. When you walk in, you will need to provide some information to verify your identity. They may request your account number, last name, or the address on your account. After that, they will be able to print out a copy of your account history for you.

Request a Copy Via Mail

If you don't want to go online, in person, or call customer service, you can also request a copy of your account history via mail. To do this, you will need to fill out a form and send it to the address on the form. You can download the form from the Entergy website. Be sure to include your name, address, account number, and the year you would receive the information. You can also include a check for $5.00 if you would like a copy of your account history mailed to you. If they take long to reply to your letter, you can call Entergy customer support to follow up.