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Drugstore.com Customer FAQ

Top Answers & How-to Guides

What is Drugstore.com's Phone Number?

The question we are asked most often is about how to talk to Drugstore.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I update my account information?

To update your account information on Drugstore.com, simply log in to your account and navigate to the "Account Settings" or "Profile"...

Are there any restrictions on purchasing certain medications?

Yes, there are restrictions on purchasing certain medications on Drugstore.com. The sale of prescription drugs is regulated by federal...
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Account Information

How can I update my account information?

To update your account information on Drugstore.com, simply log in to your account and navigate to the "Account Settings" or "Profile"...
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Payment Methods

What payment methods do you accept?

We accept a wide range of payment methods to ensure a convenient and secure shopping experience for our customers. At Drugstore.com,...
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Shipping Options

What are the shipping options available?

Drugstore.com offers a variety of shipping options to meet your needs. We provide standard shipping, which typically takes 3-5 business...
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Order Tracking

Can I track my order?

Yes, you can easily track your order on Drugstore.com. Once your order has been shipped, you will receive a confirmation email containing...
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Return Policy

What is your return policy?

Our return policy at Drugstore.com is designed to ensure customer satisfaction and guarantee a hassle-free shopping experience. We...
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International Shipping

Do you offer international shipping?

Yes, Drugstore.com offers international shipping to select countries. We understand the need for our customers around the world to...
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Product Approval

Are all the products on Drugstore.com approved by regulatory authorities?

Yes, all the products available on Drugstore.com have been approved by regulatory authorities. We understand the importance of providing...
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Order Changes

Can I cancel or change my order after it has been placed?

Yes, you can cancel or make changes to your order after it has been placed, but it's important to act quickly. Drugstore.com allows...
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Discounts and Promotions

Do you offer discounts or promotions?

Yes, Drugstore.com offers various discounts and promotions to provide customers with better deals. We frequently have special sales...
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Loyalty Program

What is the loyalty program and how does it work?

The loyalty program at Drugstore.com is designed to reward our valued customers for their continued support and loyalty. By joining...
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Medication Restrictions

Are there any restrictions on purchasing certain medications?

Yes, there are restrictions on purchasing certain medications on Drugstore.com. The sale of prescription drugs is regulated by federal...
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Help me with my Drugstore.com customer service issue

Ask any question you have about Drugstore.com customer service. We will do our best to get you answers right away.
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