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Can I cancel or change my order after it has been placed?

Asked 2 years ago
According to the policies generally observed by Drugstore.com, once an order has been placed, there is a limited time frame during which changes or cancellations can be made. This is typically because the order process is designed to be efficient, and items may be processed for shipment quickly. If you find that you need to cancel or change your order, it is advisable to act promptly. Different situations may apply depending on the specific circumstances of your order. If the order is still in processing and has not yet been shipped, there might be options to amend your details. However, if the order has already been dispatched, it may not be possible to make changes. For the most accurate and specific guidance regarding your situation, it is suggested to check the order details on the website. There you may find information about modifying or canceling orders, which can provide you with the necessary steps to proceed. If further assistance is needed, the contact information provided on the website can be helpful.
Answered Jun 29th 2025

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