Can I cancel or change my order after it has been placed?

Asked a year ago
Yes, you can cancel or make changes to your order after it has been placed, but it's important to act quickly. Drugstore.com allows order modifications or cancellations within a limited timeframe. Once your order has been submitted, you can contact their customer service department by phone or email to request changes or cancellation. Keep in mind that if your order has already been processed and shipped, it may not be possible to cancel or modify it. In such cases, you may need to return the items after they arrive for a refund or exchange. It is recommended to review Drugstore.com's cancellation and return policies on their website for more information and specific instructions regarding your order.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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