What is your return policy?

Asked a year ago
Our return policy at Drugstore.com is designed to ensure customer satisfaction and guarantee a hassle-free shopping experience. We offer a 30-day return window for most items purchased on our website. If you are not completely satisfied with your purchase, you can return the product within this timeframe for a full refund or exchange. To initiate a return, simply contact our customer service team, and they will guide you through the process. Please note that some products, such as prescription medication, are not eligible for return due to safety regulations. Additionally, items that have been opened, used, or are not in their original packaging may be subject to a restocking fee. We strive to make the return process as convenient as possible while maintaining fairness for our customers.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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