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Dover Saddlery, Inc. Customer FAQ

Top Answers & How-to Guides

What is Dover Saddlery, Inc.'s Phone Number?

The question we are asked most often is about how to talk to Dover Saddlery, Inc. customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is your warranty policy for products?

At Dover Saddlery, Inc., we stand behind the quality and durability of our products. Our warranty policy ensures customer satisfaction...
Ask any question you have about Dover Saddlery, Inc. customer service, get an answer now.
Contact Dover Saddlery, Inc. customer service

Ordering

How do I place an order?

To place an order with Dover Saddlery, you can browse our website to add items to your cart and proceed to checkout. You can also call...
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What payment options are available?

We offer a variety of convenient payment options to suit your needs. At Dover Saddlery, you can make purchases online or in-store using...
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Can I cancel or modify my order after it has been placed?

Yes, you can cancel or modify your order after it has been placed, but only if the order has not yet been processed for shipping. To...
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Promo Codes

How do I apply a promo code to my order?

To apply a promo code to your order, simply enter the code in the designated field during the checkout process. Make sure to click...
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Returns

What is your return policy?

Our return policy aims to ensure customer satisfaction. We accept returns of unused items within 30 days of purchase for a full refund,...
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Tracking

Can I track my order?

Yes, you can track your order with Dover Saddlery, Inc. Once your order has been shipped, you will receive a confirmation email containing...
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Shipping

Do you offer international shipping?

Yes, Dover Saddlery offers international shipping. We understand that equestrians worldwide appreciate our products, and we are happy...
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Sizing Guide

What is the sizing guide for your products?

At Dover Saddlery, we strive to provide accurate sizing information to ensure a perfect fit for our customers. Our sizing guide varies...
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Gift Cards

Are gift cards available for purchase?

Yes, gift cards are available for purchase at Dover Saddlery, Inc. Our gift cards make the perfect present for horse enthusiasts and...
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Rewards Program

Do you have a rewards program?

Yes, at Dover Saddlery, we offer a rewards program called the Dover Rewards Program. With this program, customers can earn points on...
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Privacy Policy

What is your privacy policy?

At Dover Saddlery, Inc., we value and respect your privacy. Our privacy policy is designed to ensure the security and confidentiality...
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Warranty

What is your warranty policy for products?

At Dover Saddlery, Inc., we stand behind the quality and durability of our products. Our warranty policy ensures customer satisfaction...
Read more

Help me with my Dover Saddlery, Inc. customer service issue

Ask any question you have about Dover Saddlery, Inc. customer service. We will do our best to get you answers right away.
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