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How often can I top-up my prepaid account?

Asked 3 months ago
Direct Energy Prepaid customers can generally top up their accounts as frequently as they wish, allowing for flexibility in managing their energy usage and expenses. There is no specific limit to the number of times one can add funds to their account in a given day. Customers are encouraged to monitor their energy usage closely and maintain a sufficient balance to avoid any interruptions in service. It is advisable to review the terms and conditions applicable to the prepaid service on the official website for any specific guidelines or updates. Additionally, keeping an eye on the account balance can help ensure timely top-ups, promoting a smooth experience in utilizing the prepaid energy service.
Answered Sep 9th 2025

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