Can I modify or add items to an existing order?

Digital River typically allows modifications to orders under specific circumstances, but there are limitations. Generally, customers may not be able to add or modify items once an order has been processed and payment has been completed. This is because the fulfillment process often begins immediately after the order is placed. However, if a customer has recently completed an order, it may be possible to reach out to customer service to inquire about any potential modifications, such as changing the quantity of an item or correcting an error. It is important to note that modifications are not guaranteed, and policies may vary based on the specific product or service involved, as well as the payment method used. Customers who wish to make changes to an order should act quickly, as there may be time restrictions on doing so. For detailed guidance on the modification policies and to explore the options available, individuals can look for relevant information on Digital River's website or consult the help section to find further assistance.