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Can I cancel or change my order after it has been placed?

Asked 2 years ago
Once an order is placed with Dell, there is an opportunity to cancel or change it, but the options available depend on the order's current status. If the order has not yet been processed or shipped, customers usually have a chance to make adjustments or cancel it. This typically involves accessing the order details on the Dell website and following the appropriate instructions provided there. However, if the order has already entered the processing or shipping phase, changes or cancellations may no longer be possible. In such cases, it is advisable to check the order status or tracking information regularly. In the event that an order cannot be changed or canceled, customers may need to consider returning the item once it has been received, adhering to the return policies as outlined by Dell. For specific instructions regarding order changes or cancellations, it is beneficial to visit the current Dell website, where detailed information is available. It is always a good practice to review the order confirmation email too, as it may contain additional guidance related to your specific order.
Answered Jul 3rd 2025

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