Updated July 24, 2025

Crate & Barrel Customer FAQ

Recent Crate & Barrel Customer Questions

Help me with my Crate & Barrel customer service issue

Product Availability

How can I check the availability of a product in-store?

Customers can check product availability at Crate & Barrel by visiting the official website to use the inventory feature on...

How can I get a sample of a fabric before I purchase?

To get a fabric sample before purchasing from Crate & Barrel, visit their website or product page where you can usually order...

What are the shipping options?

Crate & Barrel provides several shipping choices, such as standard delivery for larger items, expedited options for smaller...

How long does it take for an item to be delivered?

Delivery times for Crate & Barrel items vary based on product, availability, and location, typically taking from a few days to...

Do you offer international shipping?

Crate & Barrel does not provide direct international shipping. However, customers can use third-party forwarding services to...

Can I track my order?

Customers can track their Crate & Barrel orders by logging into their account on the official website to view order history and...

Can I return or exchange an item?

Crate & Barrel has a flexible return and exchange policy allowing items to be returned within thirty days, provided they are...

What is the return policy for furniture?

Crate & Barrel's furniture return policy allows returns within ninety days for most items in original condition. Returns can be...

Do you have a gift registry?

Crate & Barrel provides a gift registry service that enables customers to create personalized registries for events like...

Do you offer assembly services for furniture?

Crate & Barrel does offer assembly services for many furniture items, particularly larger pieces, but this service may depend...

What is the warranty on your products?

Crate & Barrel provides a limited warranty on their products, covering defects in materials and craftsmanship for varying...

What is the process for custom orders?

Crate & Barrel offers custom orders allowing personalized furniture and decor. Customers choose a customizable product, explore...

Do you offer discounts for bulk purchases?

Crate & Barrel does not have a uniform policy for bulk purchase discounts but may offer special pricing for businesses or...

What payment methods do you accept?

Crate & Barrel typically accepts major credit cards like Visa, MasterCard, American Express, and Discover, as well as PayPal....

Can I request a price match for a product?

Crate & Barrel allows customers to request a price match if they find a lower price for the same item at a competitor's store,...

Do you offer financing options for larger purchases?

Crate & Barrel offers financing options for larger purchases, allowing customers to manage costs through payment plans and...

We look to the Crate & Barrel issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.

Crate & Barrel issues reported to GetHuman

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