© GetHuman Inc.

Conns.com Customer FAQ

Top Answers & How-to Guides

What is Conns.com's Phone Number?

The question we are asked most often is about how to talk to Conns.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Recover My Conns.com Account?

If you have lost your Conns.com login password, the best course of action is to contact customer service for help. The...

How Do I Track My Conns.com Order?

This article outlines the three methods of delivering orders from Conns.com including delivery, shipping and in store pick-up....
Ask any question you have about Conns.com customer service, get an answer now.

Recent Conns.com Customer Questions

I ambtrying to pay my account online. I do not have my account number and I am paperless billing. How can I get my account number to pay my bill

If you are signed up for paperless billing, your account number may be included in your billing emails or notifications. You can also log into your online account on Conns.com, where you might find your account number displayed in your account settings or billing information section. If you’re still having trouble, there is a link to the most up-to-date contact information right here on this page for further assistance.
Asked Dec 20, 2024 3:07 PM

I need an Accounts Payable email address

I'm sorry, but for security reasons, we cannot provide the email address for our Accounts Payable department online. All inquiries and correspondence should be submitted through our secure contact methods available on our website. By doing this, we can ensure your inquiry is handled efficiently and safely. Your understanding in this matter is greatly appreciated.
Asked Mar 14, 2024 8:09 PM

Help me with my Conns.com customer service issue

Returns and Exchanges

How Do I Return or Exchange an Item with Conns.com?

If you recently bought something from Conn's and feel you need to return it, you can probably qualify for a refund or exchange...

Can I pick up my online order at a physical Conns store?

Customers can indeed select in-store pickup for their online orders at Conn's during checkout. Availability may vary by item,...

Account and Orders

How Do I Recover My Conns.com Account?

If you have lost your Conns.com login password, the best course of action is to contact customer service for help. The...

How Do I Track My Conns.com Order?

This article outlines the three methods of delivering orders from Conns.com including delivery, shipping and in store pick-up....

How Do I Get My Account Number for Conns.com?

Clients may access a wide range of services at Conns.com, besides shopping, they may receive support services on how to...

How do I register for an account on Conns.com?

To create an account on Conns.com, visitors should go to the homepage and locate the account creation option, typically in the...

How can I find out the status of my order with Conns.com?

To check the status of an order with Conns.com, customers should visit the official website and go to the order tracking area....

Product Information

What is the warranty policy for products purchased from Conns.com?

The warranty policy at Conns.com varies by product type, brand, and manufacturer, usually covering defects for a limited time....

Are there installation services available for appliances?

Conn's provides installation services for various appliances bought at their stores, ensuring proper setup and functionality....

Customer Service

What are the customer service hours for Conns.com?

Conn's customer service hours generally range from 8 AM to 9 PM Central Time on weekdays, with reduced hours on Saturdays and...

How can I sign up for email alerts on sales and promotions?

To receive email alerts about sales and promotions from Conn's, customers should visit the official website where they can find...

Are there any restrictions on delivery locations?

Conn's HomePlus has delivery restrictions that vary based on products and delivery locations. These limitations can affect...

Financing and Payments

What financing options does Conns.com offer?

Conn's provides various financing options, including the Conn's HomePlus Credit Card with special offers like six months of no...

How can I change my payment method after completing an order?

Changing the payment method after an order is complete on Conn's.com can be challenging, as payment details are typically...
We look to the Conns.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Conns.com issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!