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Concur Customer FAQ

Top Answers & How-to Guides

What is Concur's Phone Number?

The question we are asked most often is about how to talk to Concur customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What integrations are available with Concur for accounting software?

Concur provides various integrations with accounting software that streamline operations and enhance data accuracy, including...
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Business Benefits

How can Concur help my business?

Concur offers valuable solutions for businesses by streamlining travel and expense management, automating tasks like receipt...
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Is Concur suitable for small businesses?

Concur is well-suited for small businesses, offering scalable solutions for expense management and travel booking. Its...
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How does Concur integrate with other systems?

Concur provides strong integration options through APIs that connect with various systems like ERPs, CRMs, and financial...
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Mobile Accessibility

Can Concur be accessed on mobile devices?

Concur is accessible through mobile devices via the SAP Concur app, which allows users to manage expenses and travel...
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Is Concur secure?

Concur prioritizes security by implementing various protective measures, including data encryption, multi-factor...
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Implementation and Support

How long does it take to implement Concur?

The time required for implementing Concur varies significantly based on factors like organization size, complexity, and...
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What training and support options are available for Concur users?

Concur offers various training and support options for users, including online tutorials, webinars, and tailored programs for...
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Travel and Expenses

Can Concur handle international travel and expenses?

Concur is well-equipped to manage international travel and expenses, offering features like multi-currency support, real-time...
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How does Concur handle receipt management?

Concur's approach to receipt management aims to simplify expense reporting by allowing users to capture, categorize, and store...
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How does Concur manage travel bookings or itineraries?

Concur provides a robust travel management system that simplifies booking and manages itineraries. It integrates with various...
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Analytics and Reporting

Does Concur provide analytics and reporting features?

Concur does indeed provide analytics and reporting tools that assist organizations in managing expenses and travel. These...
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What integrations are available with Concur for accounting software?

Concur provides various integrations with accounting software that streamline operations and enhance data accuracy, including...
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How do I handle discrepancies in my submitted expenses?

To manage discrepancies in submitted expenses, carefully review your expense report alongside original receipts and supporting...
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Customization and Approvals

Can Concur be customized to fit specific company policies?

Concur allows for substantial customization to meet individual company policies, enabling organizations to set spending limits,...
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Can I set up approvals for expenses within Concur?

Yes, organizations can customize approval workflows for expenses in Concur, allowing for varied approval levels based on...
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