What training and support options are available for Concur users?

Concur offers a variety of training and support options designed to assist users in effectively navigating the platform. These resources encompass both self-directed learning opportunities and personalized assistance to cater to different user needs. For self-paced learning, Concur provides an extensive library of online training materials, including video tutorials, user guides, and instructional articles. These resources cover a wide range of topics, from basic functionalities to advanced features. Users can access these materials at their convenience, making it easier to refresh their knowledge or learn new aspects of the platform. In addition to self-directed resources, Concur also hosts live training sessions and webinars, allowing users to engage with trainers in real time. These sessions often focus on specific features or updates within the platform, providing users with the opportunity to ask questions and receive immediate feedback. For organizations, Concur may offer customized training programs tailored to the specific needs of the team. This can include in-person training sessions or virtual workshops that address the unique challenges faced by the organization. When users encounter challenges beyond the training resources, Concur provides customer support services. Users can find contact information and additional support resources on the official website, ensuring that assistance is readily available when needed. This combination of resources helps to ensure that users can maximize the benefits of the Concur platform.