What training and support options are available for Concur users?
Asked a year ago
Concur provides a range of training and support options to assist users in optimizing their experience with the platform. Users can access self-paced online training materials such as webinars, video tutorials, and interactive e-learning courses. Additionally, Concur offers in-person training sessions with certified instructors at various locations worldwide. Users also have access to a comprehensive Help Center that includes troubleshooting guides, FAQs, and user forums. For personalized assistance, users can reach out to Concur's support team via phone, email, or live chat. The support team is available 24/7 to address any issues or concerns users may encounter. With these diverse training and support options, Concur ensures that users have access to the resources they need to effectively navigate the platform and enhance their overall user experience.
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