Concur Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Concur customer service, archive #1. It includes a selection of 2 issue(s) reported September 10, 2019 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I have been trying to resolve an issue with my Concur account for two months. The expense was incorrectly submitted as a personal expense instead of a company expense on my first report with a company card. I am unable to edit it on my own. The system is now charging me overdue fees due to this error. The expense is for $[redacted], approved by my previous manager for pizzas for the entire plant. I need assistance to correct this error as soon as possible.
Reported by GetHuman-kathurl on Tuesday, September 10, 2019 6:01 PM
I have been struggling to resolve an issue with Concur. I attended training, submitted my expense paperwork, and later realized the reimbursement went to my ex-wife's account due to not updating my banking information in Concur. Despite the correct account details, the money ended up in an account that is no longer mine and had a negative balance. I have spoken with Chase Bank, who confirmed they can return the funds if requested. I urgently need my money back for financial hardship. I acknowledge my mistake but hope Concur can help retrieve the funds by initiating a recall. Returning the money to me, the rightful owner, is crucial. I have provided a tracing number for reference and my contact information for updates. Thank you, FG [redacted]
Reported by GetHuman-fredgei on Wednesday, October 9, 2019 8:47 PM

Help me with my Concur issue

Need to call Concur?

If you need to call Concur customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Concur

Concur

Find a list of many popular Concur questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
How do I call Concur?How can Concur help my business?Is Concur suitable for small businesses?How does Concur integrate with other systems?Can Concur be accessed on mobile devices?Is Concur secure?Concur Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!