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Columbia Sportswear Customer FAQ

Top Answers & How-to Guides

What is Columbia Sportswear's Phone Number?

The question we are asked most often is about how to talk to Columbia Sportswear customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Columbia Sportswear customer service, get an answer now.
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Recent Columbia Sportswear Customer Questions

Help me with my Columbia Sportswear customer service issue

Order Management

How can I track my order?

To track an order with Columbia Sportswear, customers usually receive an email confirmation with a tracking number. By using...
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Can I cancel or change my order after it has been placed?

Columbia Sportswear generally permits order changes or cancellations soon after placing them. However, quick action is...
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Returns and Warranty

What is the return policy for Columbia Sportswear products?

Columbia Sportswear's return policy generally allows returns within sixty days for unworn, unwashed items in original condition...
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What is the warranty on Columbia Sportswear products?

Columbia Sportswear usually provides a limited warranty covering defects in materials and workmanship, with the duration...
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What is the warranty policy on Columbia products?

Columbia Sportswear provides a limited warranty that usually covers defects in materials and workmanship for a year, though...
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Can I return items purchased online to a physical store?

Columbia Sportswear generally permits returns of online purchases at physical stores for convenience. Customers need to bring...
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What should I do if I receive the wrong item?

Customers who receive the wrong item from Columbia Sportswear should first verify their order details and check the shipping...
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Payment and Shipping

What payment methods are accepted?

Columbia Sportswear offers various payment methods including major credit cards like Visa, Mastercard, American Express, and...
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Do you offer international shipping?

Columbia Sportswear does provide international shipping, allowing customers outside the U.S. to access their products....
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Product Information

Are Columbia products waterproof?

Columbia Sportswear offers a range of products with waterproof features, mainly using technologies like Omnitech for...
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Is there a sizing guide available for Columbia products?

Columbia Sportswear offers sizing guides for various products to help customers choose the right fit. These guides provide...
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Promotions and Discounts

Is there a Columbia store near me?

Columbia Sportswear has many retail locations worldwide, and to find the closest store, one can utilize the store locator on...
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Are there any special promotions or discounts available?

Columbia Sportswear frequently has promotions such as seasonal sales and clearance events, along with discounts for rewards...
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We look to the Columbia Sportswear issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Columbia Sportswear issues reported to GetHuman
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