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Columbia House Customer FAQ

Top Answers & How-to Guides

What is Columbia House's Phone Number?

The question we are asked most often is about how to talk to Columbia House customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any additional fees apart from the membership cost?

No, there are no additional fees apart from the membership cost with Columbia House DVD. Once you become a member, you will have access...
Ask any question you have about Columbia House customer service, get an answer now.
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Membership Program

How does the membership program work?

The Columbia House DVD membership program offers a convenient and cost-effective way to build an impressive DVD collection. To join,...
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Can I cancel my membership at any time?

Yes, you can cancel your membership with Columbia House DVD at any time. We understand that circumstances may change, and we want to...
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Can I gift a membership or DVDs to someone else?

Yes, you can absolutely gift a membership or DVDs to someone else through Columbia House DVD. We understand the joy of sharing the...
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Benefits

What are the benefits of being a member?

As a member of Columbia House DVD, you gain access to a multitude of benefits. Firstly, you will enjoy the convenience of having DVDs...
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Shipping and Handling

What is the shipping and handling fee for DVD orders?

The shipping and handling fee for DVD orders at Columbia House is $4.99 per shipment. This fee covers the cost of packaging, processing,...
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How long does it take for my DVD orders to arrive?

At Columbia House DVD, we strive to deliver your DVD orders as quickly as possible. Our estimated delivery time is typically 5-10 business...
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Returns

Can I return a DVD if I'm not satisfied?

Yes, you can return a DVD if you are not satisfied with your purchase. At Columbia House DVD, we strive to ensure customer satisfaction....
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DVD Selection

Are there any restrictions on the DVDs I can choose from?

No, there are no restrictions on the DVDs you can choose from at Columbia House DVD. We understand that everyone has different tastes...
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What happens if a DVD I ordered is out of stock?

If a DVD you ordered from Columbia House DVD is out of stock, the company will take the necessary steps to ensure your satisfaction....
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Additional Fees

Are there any additional fees apart from the membership cost?

No, there are no additional fees apart from the membership cost with Columbia House DVD. Once you become a member, you will have access...
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Help me with my Columbia House customer service issue

Ask any question you have about Columbia House customer service. We will do our best to get you answers right away.
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