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What happens if I miss a class I booked?

Asked 2 years ago
If a user misses a class they booked through ClassPass, several things may occur depending on the specific policy of the fitness studio and the terms of the ClassPass membership. Typically, when a class is booked and not attended, it may be considered a "no-show." This could result in the user losing one of their credits, which are the points used to reserve classes. In some cases, the fitness studio may charge a fee for missed classes, especially if reservations are restricted or require advance commitment. It is important for users to be aware of the cancellation policy associated with their class bookings. Most fitness studios offer a grace period for cancellations, usually ranging from a few hours up to twenty-four hours before the class starts. Users should familiarize themselves with these policies to avoid any unwanted deductions from their credits. For the most current information regarding specific studio policies or additional details, users are encouraged to check their ClassPass app or visit the ClassPass website.
Answered Jul 6th 2025

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