Christian Mingle Customer FAQ

To cancel your membership and profile immediately, log into your Christian Mingle account. Go to the "Account Settings" section and select "Membership." From there, you can choose the option to cancel your membership. Follow the prompts to complete the cancellation process. Your profile will be deleted, and you will no longer be billed for the membership.

We regret to hear about the issue you're facing. The visibility of your profile on Christian Mingle is influenced by several factors. First, ensure your profile is complete, including all relevant information and clear profile pictures. On top of that, staying active and regularly updating your profile can improve your visibility. Engage with others by sending messages, which can also increase interest in your profile. Remember, the process of making meaningful connections online can take some time. We encourage you to continue to be active on the site and make use of all functions available to maximize potential interaction with other members.

Yes, you can definitely subscribe to Christian Mingle for just one month. When you decide to become a premium member, there are several membership plans available and one of them is the one-month subscription. After creating your free profile, you will be led to a page where you're asked to choose a subscription plan. Simply choose the one month plan. Please remember that subscriptions usually auto-renew, so ensure to change your settings if you don't want it to automatically continue.

We're sorry to hear that you've been charged for a service you did not want. If you wish to cancel your subscription or have an unauthorized charge refunded, direct your request to Christian Mingle Customer Support. You can do this by accessing the "Help" section on the website. Please remember to provide all the necessary details about the charge and your account. Christian Mingle prioritises user experience and account security, and their team will ensure your issue is resolved promptly.

To cancel your subscription, you will have to do it directly on the Christian Mingle website rather than through the app. Log into your account from a web browser and navigate to your profile settings. Here you can find the option to manage your subscription where you can proceed to cancel it. Please note, to avoid being billed again, you must cancel your subscription at least one day before the next auto-renewal date.