What Is China Southern's Pet Policy?

China Southern is a leading airline company in Asia. It accepts small animals to travel as cargo on its aircraft. It is crucial to understand the pet policies of the aviation firm to ensure safe and uninterrupted travel with your pets.

Dec 9, 2022

China Southern Airlines, founded in 1988, is one of the leading aviation companies in the world. As a member of SkyTeam, they operate more than 2000 daily flights to around 208 destinations in 40 countries.

The airline is headquartered in the China Southern Air Building at 68 Qixin Road in Baiyun District, Guangzhou. The company code-shares with leading airlines like British Airways, Air France, Lufthansa, Qatar Airways to offer the best discounts and airfares for its loyal customers.

If you wish to fly with your pets from China Southern Airlines, then you have reached the right place. Read on to know more about the pet policy for China Southern Airlines.

Documentation Process for Pet Transportation

If you wish to carry your pets while flying with China Southern, it is essential to submit a few necessary documents. You can contact the help desk to check the details.

For domestic flights, you must submit a pet quarantine certificate from a government-authorized quarantine department.

  1. You must also submit a certificate of rabies vaccination.
  2. A transit permit card or an animal import certificate.
  3. Additional documents that are required by the arrival country.
  4. You must sign an agreement for undertaking the risk of your pet while traveling.
  5. It is important to note that China Southern can refuse to carry pets suffering from health issues, aggressive behavior, poor kenneling or missing health certificates.

Packaging Essential for Carrying Pets as Cargo

Here are some basic rules that you must follow to carry pets as checked-in baggage in a China Southern flight.

  1. To fly with smaller pets, you must submit an application and get a confirmation at least 72 hours before departure.
  2. One passenger is allowed to carry a single animal or two birds in the cargo. It depends on the laws and regulations of the departing and arrival destinations.
  3. The container size should not be more than 32 kgs. It should range between 5x15x20 cm and 40x60x100 cm.
  4. According to the pet policy for China Southern Airlines, dogs and cats must be covered with a protective net for securing their carrier.
  5. The carrier should be placed within packaging belts. It prevents the carrier from tripping and agitating the pets during turbulence.
  6. The cage must be leak-proof, carry an absorbent material, be adequately ventilated and escape-proof.

Passengers give enough water and food to the pets at regular stops during the course of the journey. You can connect with the customer service representative to ask questions about pet transportation on a China Southern flight.

Fees for Travelling with Pets on China Southern Flight

Small animals will be charged as overweight baggage when you carry your pets while flying with China Southern.

For international flights, the shipping charge includes the animal's weight, the cage weight, and the amount of food you carry.

For animals weighing between 2 kg-8 kg, the airline charges $200. For animals that weigh between 8 kg-23 kg, they charge $300.

For animals that weigh around 23 kg-32 kg, they charge around $500.

Along with their container and food, service dogs are flown free of charge by China Southern airlines. These are unique pets that help disabled persons.

The pet cannot occupy seats and should sit down during the entire flight. You can reach out for help to address other queries while traveling with pets on a China Southern flight.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Why does GetHuman Write How-to Guides for China Southern Airlines Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like China Southern Airlines in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Is China Southern's Pet Policy? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

China Southern Airlines

Asked 3 years ago
Updated 2 years ago
Viewed 2,576,747 times
China Southern Airlines
carry your pets while flying with China Southern
the pet policy for China Southern airline
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!