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Chick-fil-A Customer FAQ

Top Answers & How-to Guides

What is Chick-fil-A's Phone Number?

The question we are asked most often is about how to talk to Chick-fil-A customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you have a kid's menu or special meal options for children?

Yes, at Chick-fil-A, we offer a kid's menu specifically designed for our young guests. Our kid's menu includes nutritious and delicious...
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Recent Chick-fil-A Customer Questions

When I get on my app to place an order it always come up with recent orders. I don't know how to get it to where I can see the whole menu?

To view the entire menu on the Chick-fil-A app, go to the "Order" section of the app. From there, you should see an option to browse the full menu instead of just recent orders. Tap on the menu category or icon that allows you to explore all available items. If you're still having trouble, try closing and reopening the app, as this can sometimes refresh the display.
Asked Oct 23, 2024 11:11 PM

Help me with my Chick-fil-A customer service issue

Gift Cards

How Do I Check the Balance on My Chick-fil-A Gift Card?

You can check the balance on your Chick-fil-A gift card in three ways. Go to a restaurant that accepts the gift card and asked the...
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How Do I Buy a Gift Card from Chick-fil-A?

Chick-fil-A fans have multiple options to purchase a gift card whether they want an electronic/digital card or a classic/plastic card....
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How Do I Send Someone a Chick-fil-A Gift Card?

You can easily and quickly send someone a digital gift card from Chick-fil-A by going online and purchasing the card to send to someone's...
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How Do I Request a Refund to a Chick-fil-A Gift Card?

If something goes wrong with your Chick-fil-A order, you can request a refund. If you paid with your Chick-fil-A gift card, you can...
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How Do I Use My Chick-fil-A Gift Card for My Purchase?

You can pay for your Chick-fil-A food order with a digital or physical Chick-fil-A gift card. You can present either card at a physical...
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What Do I Do If My Chick-fil-A Gift Card Balance Won't Load?

If your Chick-fil-A gift card balance is too low, you should check for orders you didn't place. If you find any, and if they were not...
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Nutritional Information

What are the nutritional information of Chick-fil-A menu items?

At Chick-fil-A, we prioritize providing our customers with delicious and wholesome menu options. To ensure you can make informed choices,...
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Special Dietary Options

Are there any gluten-free options available at Chick-fil-A?

Yes, Chick-fil-A offers several gluten-free options on their menu. They have a grilled chicken filet that is gluten-free and can be...
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Does Chick-fil-A offer vegetarian or vegan menu options?

Yes, Chick-fil-A offers vegetarian and vegan menu options. While their main focus is on chicken-based dishes, they recognize the need...
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Sauces

What are the ingredients used in Chick-fil-A sauces?

Chick-fil-A sauces are made from a delicious blend of high-quality ingredients. Each sauce is crafted to complement our menu items...
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Promotions

Do you have any special offers or promotions available?

Yes, Chick-fil-A offers various special offers and promotions throughout the year. We have ongoing promotions such as our Chick-fil-A...
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Catering

Can I order Chick-fil-A catering for events or parties?

Yes, Chick-fil-A offers catering services for events and parties. Our delicious and high-quality menu options are perfect for any occasion,...
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Hours of Operation

What are the hours of operation for Chick-fil-A restaurants?

Chick-fil-A restaurants typically operate from early morning to late evening, seven days a week. However, specific hours may vary depending...
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Delivery

Can I order Chick-fil-A online and have it delivered?

Yes, you can order Chick-fil-A online and have it delivered. We offer a convenient online ordering platform where you can browse our...
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Discounts

Do you offer any discounts for seniors or military personnel?

Yes, Chick-fil-A offers discounts for both seniors and military personnel. We value and appreciate the sacrifices made by our military...
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Rewards Program

Is there a Chick-fil-A rewards or loyalty program?

Yes, Chick-fil-A offers a rewards and loyalty program called Chick-fil-A One. By signing up for free, customers can earn points for...
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Employment

Are there any job opportunities available at Chick-fil-A?

Yes, Chick-fil-A offers various job opportunities for individuals seeking employment. As a growing company, we regularly have openings...
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Kids Menu

Do you have a kid's menu or special meal options for children?

Yes, at Chick-fil-A, we offer a kid's menu specifically designed for our young guests. Our kid's menu includes nutritious and delicious...
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Chick-fil-A issues reported to GetHuman
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