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Cavenders.com Customer FAQ

Top Answers & How-to Guides

What is Cavenders.com's Phone Number?

The question we are asked most often is about how to talk to Cavenders.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What should I do if I forgot my account password?

If you have forgotten your password for Cavenders.com, locate the "Forgot Password" link on the login page. After entering your...

How do I find my size for clothing and boots?

To determine your size for clothing and boots at Cavenders.com, consult the size charts available on the website. Clothing...
Ask any question you have about Cavenders.com customer service, get an answer now.
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Recent Cavenders.com Customer Questions

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Order Tracking

How can I track my order?

To track an order made on Cavenders.com, customers should log into their account on the website to access their order history....
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Can I cancel or modify my order once it's been placed?

Cavenders.com allows cancellations or modifications only within a limited timeframe after placing an order. Changes are...
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What is the typical delivery timeframe for orders?

Delivery times for orders at Cavenders.com depend on shipping methods and destination. Standard shipping usually takes five to...
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Store Information

Do you have physical stores as well?

Cavender's operates physical stores in various states alongside their online platform. These locations allow customers to...
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Do you offer international shipping?

Cavenders.com provides international shipping to several countries, and customers should check the website for details on...
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What brands do you carry?

Cavenders.com features an extensive selection of brands in western wear, shoes, and accessories. This includes renowned names...
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Payments and Promotions

What payment methods do you accept?

Cavenders.com accepts various payment methods, including major credit cards like Visa, MasterCard, American Express, and...
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Do you offer any promotions or discounts?

Cavenders.com frequently features promotions and discounts on a variety of items, including western wear and boots. Seasonal...
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Are there gift cards available for purchase?

Cavenders.com does sell gift cards in different denominations, making them a great present for fans of western wear. Recipients...
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What is your policy on price adjustments?

Cavenders.com offers price adjustments for items bought at regular price if they are marked down within a certain period,...
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Returns and Refunds

What is your return policy?

Cavenders.com allows returns of unused items within thirty days of purchase, provided they remain in original condition....
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What if I receive a damaged or defective item?

Customers receiving damaged or defective items from Cavenders.com should promptly address the issue by inspecting the item,...
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Account Management

What should I do if I forgot my account password?

If you have forgotten your password for Cavenders.com, locate the "Forgot Password" link on the login page. After entering your...
Read more

How do I find my size for clothing and boots?

To determine your size for clothing and boots at Cavenders.com, consult the size charts available on the website. Clothing...
Read more
We look to the Cavenders.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Cavenders.com issues reported to GetHuman
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