What is your return policy?

Case-Mate offers a return policy that allows customers to return products within a specified period from the date of purchase. The standard return window is generally thirty days, during which customers can return unused and undamaged items for a full refund or exchange. To qualify for a return, the product must be in its original packaging and accompanied by proof of purchase. It is important to note that certain items, such as those that are personalized or custom-made, may not be eligible for return. Customers are encouraged to check the official Case-Mate website for any updates on the return policy, as specific terms and conditions can vary. This is especially true during promotional periods or holidays, when policies may be more flexible. If you need detailed information regarding the return process, including steps to initiate a return, it is advisable to explore the resources available on the Case-Mate website.