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Do you offer a satisfaction guarantee on your cases?

Asked 4 months ago
Case-Mate takes great pride in the quality and craftsmanship of their products, which is why they do offer a form of satisfaction guarantee on many of their cases. While the specific terms of the guarantee may vary depending on the product, most items come with a warranty that typically covers defects in materials and workmanship. This guarantee reflects Case-Mate's commitment to customer satisfaction and their confidence in the durability of their products. If a customer finds that their case does not meet their expectations due to manufacturing issues, they may be eligible for a replacement or refund. For the latest details about the satisfaction guarantee and the applicable terms, it is advisable to consult the product information section on the Case-Mate website. There, customers can find comprehensive information related to warranties and returns, ensuring they understand what options are available should they need assistance with their purchases.
Answered Aug 12th 2025

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