If you want to return something you bought with a Calvin Klein gift card, you can get a refund if you make the return within 45 days. In most cases, you can make the return either by mail or by bringing the item to a Calvin Klein store in person.
If you want to return a purchase you made with a Calvin Klein gift card, you need to know how to get that gift card refunded. Keep reading to learn.
In general, you have 45 days to return a Calvin Klein purchase and get a refund. Returns must be unworn and have all of the original tags still attached. You can't return either Custom or Final Sale items. Mail returns will incur a $4.95 shipping fee. This fee will be deducted from the refund unless the refund is less than $4.95. If it is, the gift card will have the return shipping fee deducted from it after the refund is issued. You can return both online and in-store purchases either by mail or to a Calvin Klein store. If you used an e-gift card, you must make the return by mail.
To make a return by mail, follow this procedure:
After Calvin Klein receives your return, it will take 7 to 14 days to process your return. After it completes the processing, it will send you an email notification. It will take up to 72 hours after that for you to receive your refund.
As long as you used a physical gift card to make the purchase, either online or at a Calvin Klein store, you can return the purchase by taking it to a Calvin Klein store. Just bring your receipt or packing slip along with you and include everything that came along with your original purchase. If you did not receive a packing slip with your online order, you can get a return slip to use instead. Just go to the return page, enter the order number and your email, and print out the return slip when given the opportunity.
If you need help making the return, you can get it from a Calvin Klein customer service representative. You can reach one by phone, email, or on the Calvin Klein help forum.
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