California Franchise Tax Board Customer FAQ

Top Answers & How-to Guides

What is California Franchise Tax Board's Phone Number?

The question we are asked most often is about how to talk to California Franchise Tax Board customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Speak to an Agent at the California Franchise Tax Board About a Problem on My Account?

You can contact the California Franchise Tax Board easily with these helpful tips.

How long does it take to receive my refund after filing my California state taxes?

The processing time for California state tax refunds varies based on several factors, including the method of filing and the complexity...
Ask any question you have about California Franchise Tax Board customer service, get an answer now.

Recent California Franchise Tax Board Customer Questions

I have an Economic Impact check from 2021 that I didn't cash. Can I get it reissued?

Yes, you can request a reissue of your Economic Impact check from 2021 if it remains uncashed. You will need to submit a written request along with your identifying information to the California Franchise Tax Board. Make sure to provide any relevant details that will help them locate your original check.
Asked Dec 2, 2024 5:34 PM

how do i request an extension for corporate tax return

To request an extension for a corporate tax return in California, you typically need to file Form FTB 3537, which is the Corporation Estimate or Extension Payment. This form allows you to request an automatic six-month extension to file your return. Be sure to submit your payment along with the form by the original due date of the return to avoid penalties. If you owe taxes, it's essential to pay at least 90% of the expected tax to ensure the extension is accepted.
Asked Nov 26, 2024 9:11 PM

Can refund be sent directly to bank not through a check to me?

Yes, you can choose direct deposit to have your tax refund sent directly to your bank account instead of receiving a check. You will need to provide your bank account number and routing number when you file your tax return.
Asked Jul 22, 2024 9:27 AM

How do I determine if my tax return has been received

The easiest way to determine if your tax return has been received is to check your status online via the California Franchise Tax Board's website. They have a feature on their website called "Check Your Refund Status", which lets you see if your return has been received and processed. You'll need to input your social security number, mailing address, and the refund amount you claimed on your tax return. Keep in mind it usually takes a few weeks after you've mailed your return for it to show up in the system. If you filed electronically, the status should be available sooner.
Asked May 5, 2024 11:49 PM

I checked the status of my california state tax refund and found out it was processed on March 20, 2024, but i have not received it.

If your California state tax refund was processed but you have not yet received it, it might be due to several possible reasons. The processing status only indicates that the review of your return has been completed. After processing, the refund still needs to be issued which takes additional time. Additionally, if you're expecting a paper check, consider possible postal delays. If you're expecting a direct deposit, make sure your bank details on file are correct. Also, note that your refund may have been reduced to pay off any outstanding government liabilities. Please continue to check the status of your refund, but if it hasn't arrived after an extended period, you may need further assistance.
Asked Apr 29, 2024 8:33 PM

Help me with my California Franchise Tax Board customer service issue

Refund Status

How Do I Check the Status of My Refund with California Franchise Tax Board?

There are a few different ways to check the status of your refund with the California Franchise Tax Board. The most convenient method...

How long does it take to receive my refund after filing my California state taxes?

The processing time for California state tax refunds varies based on several factors, including the method of filing and the complexity...

Speaking to Agent

How Do I Speak to an Agent at the California Franchise Tax Board About a Problem on My Account?

You can contact the California Franchise Tax Board easily with these helpful tips.

Filing Deadline

What is the deadline for filing my California state taxes?

The deadline for filing your California state taxes is generally April 15th. However, if April 15th falls on a weekend or holiday,...

E-filing

Can I e-file my California state taxes?

Yes, you can e-file your California state taxes. The California Franchise Tax Board offers an electronic filing service called CalFile,...

Payment Options

What are the available payment options for my California state taxes?

There are several convenient payment options available for paying your California state taxes. You can make a payment online through...

Deductions and Credits

Are there any deductions or credits available for California state taxes?

Yes, there are various deductions and credits available for California state taxes. Some common deductions include mortgage interest,...

Federal Tax Refund

Do I need to report my federal tax refund as income on my California state tax return?

No, you do not need to report your federal tax refund as income on your California state tax return. California follows the federal...
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