1. All Companies › 
  2. British Airways - Executive Club Customer Service › 
  3. FAQ
Updated

British Airways - Executive Club Customer FAQ

Top Answers & How-to Guides

What is British Airways - Executive Club's Phone Number?

The question we are asked most often is about how to talk to British Airways - Executive Club customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Change My Login Email ID on My British Airways Executive Club Account?

As you can see, changing your login email ID on your British Airways Executive Club account is a quick and easy process. Make sure...

What is the cancellation and refund policy for award flights?

The cancellation and refund policy for British Airways Executive Club award flights is flexible and varies depending on the type of...
Ask any question you have about British Airways - Executive Club customer service, get an answer now.
Contact British Airways - Executive Club customer service

Recent British Airways - Executive Club Customer Questions

How do i correct my misspelt email address ?

If your email address has been misspelt in the British Airways Executive Club system, you can correct it by logging into your account via the British Airways website or mobile app. After logging in, navigate to "Manage My Account" section and go to "Personal Information". There, you can edit and save your corrected email address. Changes should reflect immediately. However, if you're experiencing difficulties, you should consider reaching out to the customer service team.
Asked Feb 19, 2024 5:34 PM

Help me with my British Airways - Executive Club customer service issue

Account Management

How Do I Change My Login Email ID on My British Airways Executive Club Account?

As you can see, changing your login email ID on your British Airways Executive Club account is a quick and easy process. Make sure...
Read more

Membership Benefits

What benefits do I receive as a member of the Executive Club?

As a member of the Executive Club, you will enjoy a range of exclusive benefits tailored to enhance your travel experience. Firstly,...
Read more

Avios Points

Can I transfer Avios points to another member?

No, you cannot transfer Avios points to another member in the British Airways Executive Club. Avios points are non-transferable and...
Read more

Can I earn Avios points on partner airlines?

Yes, as a member of the British Airways Executive Club, you can earn Avios points when flying with partner airlines within the oneworld...
Read more

Tier Points

What is the difference between Avios and Tier points?

Avios and Tier points are two distinct ways to earn and redeem rewards within British Airways' Executive Club program. Avios are the On the other hand, Tier points are used to determine a member's elite status within the Executive Club program. These points are earned based on the distance traveled and the fare class of the ticket purchased. Tier points contribute towards four elite tiers - Blue, Bronze, Silver, and Gold - each offering a range of exclusive benefits like priority check-in, lounge access, extra baggage allowance, and accelerated Avios earning. In summary, Avios are the points you earn and use for bookings, while Tier points determine your membership level and access to premium benefits within the Executive Club....
Read more

Status Eligibility

What are the eligibility requirements for achieving Silver and Gold status?

To achieve Silver status in British Airways Executive Club, you need to earn 600 Tier Points within your membership year. Tier Points To achieve Gold status, you need to earn 1,500 Tier Points within your membership year. You also need to have taken at least four eligible flights on British Airways. Gold members enjoy additional privileges including access to First Class lounges, priority boarding, enhanced baggage allowance, and guaranteed seat availability on fully booked flights when booking 24 hours in advance. Reaching Silver or Gold status offers valuable perks and recognition for frequent travelers in the British Airways Executive Club....
Read more

Flight Policies

What is the cancellation and refund policy for award flights?

The cancellation and refund policy for British Airways Executive Club award flights is flexible and varies depending on the type of...
Read more
We look to the British Airways - Executive Club issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
British Airways - Executive Club issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!