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Bluebikes Customer FAQ

Top Answers & How-to Guides

What is Bluebikes's Phone Number?

The question we are asked most often is about how to talk to Bluebikes customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I use my Bluebikes membership in other cities?

No, Bluebikes memberships are only valid for use within the Bluebikes system in the Greater Boston area. Each city or region typically...
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Membership

What is the cost of a Bluebikes membership?

The cost of a Bluebikes membership varies depending on the desired duration. Monthly memberships are available for $20 per month, providing...
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How long does my Bluebikes membership last?

Your Bluebikes membership lasts for one year from the date of purchase. With an annual membership, you'll have access to unlimited...
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Locations

Where can I find Bluebikes stations?

You can find Bluebikes stations conveniently located throughout the city. They are strategically placed in popular areas where people...
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Late Returns

What happens if I keep a Bluebike for longer than the allowed time?

If you keep a Bluebike for longer than the allowed time, you will be charged additional fees. Bluebikes offers flexible rental options,...
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Rentals

Can I rent multiple Bluebikes at once?

No, you cannot rent multiple Bluebikes at once. Each Bluebikes rental is per individual and bicycles cannot be shared or combined under...
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Helmets

Are helmets provided with Bluebike rentals?

No, helmets are not provided with Bluebike rentals. Due to hygiene reasons, Bluebikes does not supply helmets with their rentals. However,...
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Technical Support

What happens if I have a problem with a Bluebike during my rental?

If you encounter any issues with a Bluebike rental, we are here to help. Simply contact our customer support team, available 24/7 for...
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Membership Usage

Can I use my Bluebikes membership in other cities?

No, Bluebikes memberships are only valid for use within the Bluebikes system in the Greater Boston area. Each city or region typically...
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