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What should I do if I experience a reaction to a Biotherm product?

Asked 3 months ago
If an individual experiences a reaction to a Biotherm product, the first step is to stop using the product immediately. Reactions may vary in severity and can include symptoms such as redness, itching, irritation, or even swelling. It is important to assess the situation carefully to determine the extent of the reaction. Once use of the product has ceased, one could consider rinsing the affected area gently with lukewarm water to remove any residual product. Following this, it may be advisable to apply a fragrance-free moisturizer or calming lotion, if suitable, to help soothe the skin. Should the reaction be severe or persist, seeking advice from a healthcare professional would be a prudent course of action. They can provide guidance specific to the individual’s circumstances and skin type. It is also a good practice to keep a record of the reaction, noting the product used, the time of application, and the symptoms experienced, as this information could be useful if further consultation is necessary. For future reference, it is beneficial to perform a patch test when trying new skincare products. This involves applying a small amount of the product to a discreet area of skin and waiting for twenty-four hours to see if any adverse reactions occur. For any inquiries regarding specific ingredients or formulations, the official Biotherm website may have helpful resources. Users can look for contact information or details on product formulations there.
Answered Sep 20th 2025

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