Updated

Bedplanet.com Customer FAQ

Top Answers & How-to Guides

What is Bedplanet.com's Phone Number?

The question we are asked most often is about how to talk to Bedplanet.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I return a mattress after it has been slept on?

Yes, you can return a mattress after it has been slept on at Bedplanet.com. We understand that choosing the right mattress is vital...
Ask any question you have about Bedplanet.com customer service, get an answer now.

Dimensions

What are the dimensions of a queen size bed?

A queen size bed typically measures 60 inches in width and 80 inches in length. These dimensions make it larger than a full size bed...

Shipping

Do you offer free shipping?

Yes, at Bedplanet.com, we offer free shipping on all orders within the contiguous United States. We understand the importance of a...

How long does it take to deliver a bed?

At Bedplanet.com, we strive to deliver your bed as quickly and efficiently as possible. The exact delivery time for your bed may vary Once your order is placed, our team works diligently to process and ship it out within 1-2 business days. After that, the estimated transit time will depend on the delivery address and the shipping option you select during checkout. For most standard orders, our customers normally receive their beds within 7-10 business days. However, please keep in mind that this is just an estimate and delivery times may vary due to unforeseen circumstances or peak seasons. Rest assured, we work closely with our trusted shipping partners to ensure your bed arrives in a timely manner, keeping you informed every step of the way with tracking information provided....

Return Policy

What is your return policy?

Our return policy at Bedplanet.com aims to ensure customer satisfaction. If you are not completely happy with your purchase, we offer...

Can I return a mattress after it has been slept on?

Yes, you can return a mattress after it has been slept on at Bedplanet.com. We understand that choosing the right mattress is vital...

Financing

Do you offer financing options?

Yes, Bedplanet.com offers financing options to make purchasing a new bed more affordable and convenient. We understand that investing...

Order Management

Can I cancel my order?

Yes, you can cancel your order at Bedplanet.com. We understand that circumstances may change, and we strive to provide flexibility...

Can I track my order?

Yes, you can easily track your order on Bedplanet.com. Once your order ships, you will receive a shipment confirmation email containing...

Assembly

Do you offer assembly services?

Yes, we offer assembly services for your convenience. At Bedplanet.com, we understand that assembling furniture can be time-consuming...

Warranty

What is the warranty on your beds?

At Bedplanet.com, we prioritize customer satisfaction, which is why we offer a comprehensive warranty on our beds. All our products...

Bulk Discounts

Do you offer discounts for bulk orders?

Yes, at Bedplanet.com, we do offer discounts for bulk orders. We understand that purchasing multiple items can be expensive, so we...

Mattress Types

What types of mattresses do you sell?

At Bedplanet.com, we offer a diverse range of mattresses to cater to various sleep preferences and comfort needs. Our extensive collection...

Help me with my Bedplanet.com customer service issue

Ask any question you have about Bedplanet.com customer service. We will do our best to get you answers right away.
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated