What is your return policy?

Our return policy at Bedplanet.com aims to ensure customer satisfaction. If you are not completely happy with your purchase, we offer a hassle-free return process for eligible items. You have 30 days from the date of delivery to initiate a return. The product must be in its original condition, unused, and in the original packaging. To initiate a return, simply contact our customer service team who will guide you through the process. Please note that certain products, such as mattresses, bedding accessories, and customized items, may be subject to specific return restrictions due to hygiene reasons or personalization. Non-refundable shipping costs may apply, and a restocking fee might be deducted from the refund amount. We aim to process refunds as quickly as possible once the returned item is received and inspected. For more details, please refer to our complete return policy on our website or reach out to our customer service team for assistance.