© GetHuman Inc.

Can I return a mattress after it has been slept on?

Asked 2 years ago
Bedplanet.com typically has a policy regarding mattress returns that allows for some flexibility. However, once a mattress has been slept on, the return process may involve certain conditions, such as a required trial period. Many mattress retailers, including Bedplanet.com, offer a sleep trial during which a customer can decide if the mattress meets their needs. It is common for these trials to last between 30 to 120 nights. After this period, if the mattress does not work out, customers may need to follow specific return procedures, and there may be restocking fees or other stipulations that apply. When considering a return, it is important to review the current policies listed on the website or the specific terms that were provided at the time of purchase. Each situation may vary, so it is advisable to familiarize oneself with the details before proceeding with a return.
Answered Oct 4th 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Ask a Question All Bedplanet.com Questions

Need to call Bedplanet.com?

If you need to call Bedplanet.com customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Bedplanet.com

Bedplanet.com

Find a list of many popular Bedplanet.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Bedplanet.com Bedplanet.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!