Bed Bath & Beyond Customer FAQ

We recommend checking the tracking information for your order to confirm the delivery details. If the package continues to be misdelivered, please look for the most up-to-date contact information on this page to report the issue and get assistance.

We understand how frustrating that can be. To resolve issues with incorrect order deliveries, please check the order details and ensure the shipping address is correct. If the address is accurate but the package was still delivered incorrectly, there are steps to take for resolution. You can find the most up-to-date contact information right here on this page to get further assistance.

We're sorry to hear about this issue. If you were charged, it typically means your order has been processed, but the absence of a confirmation email could occur due to system delays or email delivery issues. Check your spam or junk mail folders in case it was mistakenly directed there. If you've already done so but still can't find the email, it's possible there may have been a typo in your email address when you placed the order. Please wait 24 hours. If you still haven't received the email, you may want to reach out directly to Bed Bath & Beyond Customer service.

We're sorry to hear that you're having trouble placing an order. Here are some steps you can try: make sure your billing address matches the address on your credit card statement, check that the credit card information is entered correctly, and confirm you have sufficient funds. If you're still having issues, also try clearing your browser's cache and cookies, or try using a different device or browser. If these steps still don't solve the issue, it's possible there might be a temporary issue with the website. Please give it a little time and then try again.

If you'd like to return a product you purchased as a guest from Bed Bath & Beyond and you do not have your receipt, it's generally simpler if you purchased the item with a credit or debit card. You can bring the card you used for purchase, and the store can look up your transaction. If you purchased the item with cash, your return may be subjected to the store’s discretion, and if approved, you'll probably receive a merchandise credit for the lowest selling price within the past 180 days. Some exceptions and conditions may apply. Please bring the product and any packaging or documentation to the store for assistance.