How Do I Set Up a New Bill Pay Payee with Bank of America?

Setting up a new bill pay payee with Bank of America is a simple and convenient process that can save you time and hassle when paying your bills. Following the steps outlined, you can easily add a new payee to your account and start making payments online. If you have any questions or need further assistance, Bank of America's customer service team is always available to help.

Jul 13, 2023

Bank of America's Bill Pay Payee is a service that allows you to pay your bills online, directly from your bank account. With Bill Pay Payee, you can pay all your bills in one place, set up automatic payments and even schedule payments in advance. The service is free for Bank of America customers and can save you time and money in the long run.

Setting Up a New Bill Pay Payee With Bank of America

With Bill Pay service, you can schedule payments in advance to ensure your bills are paid on time. To schedule a payment, the following steps are helpful.

1. Account Log In

You first need to log into your online bank account. Bank of America has an online platform that allows clients to access banking services remotely easily. If you don't have an account, you can create one by visiting the company website and signing up. You'll enter your personal information and choose a funding option. Once logged in, click the "Bill Pay" section of the website.

2. Adding a New Payee

The bill pay section lists your current payees and their information. To add a new payee, click the "Add Payee" button. This opens a new field requiring the payee's information, including account number, name and address.

3. Verify Payee Information

Accuracy is essential when adding payee details. The bank takes a few moments to verify the information you've provided before you can proceed to the next step.

4. Set Up Payment Details

After verification of the payee's information, you can set up the payment details. You need to specify the account from which the payment deductions should be made, the amount and the payment date. If you want the payments to be made automatically, you can set up recurring payments.

5. Review and Confirm

Ensure the information is correct before submission. Incorrect information may cause problems during payment. Payments may be delayed or canceled. 

Getting in Touch With Bank of America

One of the easiest ways to contact Bank of America is to call their customer service hotline. You can find the phone number on the bank's website or the back of your credit or debit card. When you call, you will be prompted to enter your account number or Social Security number, and you'll be connected to a customer service representative. Be prepared to provide some basic information about your account and the reason for your call. 

You can use their online chat feature if you prefer to communicate with Bank of America online. This feature on the bank's website lets you chat with a customer service representative in real time. To use the online chat, click the "Chat" button on the bank's website and follow the prompts.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.

Why does GetHuman Write How-to Guides for Bank of America Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Bank of America in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Set Up a New Bill Pay Payee with Bank of America? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Bank of America

Asked 2 years ago
Updated a year ago
Viewed 1,367,284 times
Bank of America
Setting Up a New Bill Pay Payee With Bank of America
Bank of America New Bill Pay Payee Set Up Process
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!