What is the process for reporting energy theft?

Reporting energy theft is an important action to help ensure fair usage and prevent losses for both the community and utility providers. According to sources associated with Austin Energy, if a customer suspects energy theft, they should gather as much information as possible about the situation. This may include noting the location, the time of the incident, and any unusual activities observed. Once the information is collected, individuals can report their suspicions to Austin Energy through their designated reporting channels. It is advisable to visit the relevant section on their official website for the specific procedures and contact details, as this may change over time. Typically, there will be a dedicated hotline or email address for such reports, providing an anonymous option for those who prefer it. By taking this step, customers can contribute to the integrity of the energy system and help ensure that everyone is using resources responsibly. For the most current information regarding the process, the Austin Energy website is the best resource.