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How can I report a power outage?

Asked 2 years ago
To report a power outage in Austin, individuals can utilize several methods to ensure prompt attention to the issue. Austin Energy provides a variety of options for residents experiencing outages. The simplest way is to visit the current website of Austin Energy, where customers can find an online reporting tool specifically designed for outages. Additionally, those who prefer a more direct approach can call the designated outage reporting number provided on the website. This number is typically available twenty-four hours a day, allowing residents to report issues anytime they occur. For smartphone users, Austin Energy may also offer mobile applications that allow customers to report outages quickly and conveniently. It is important to have account information or specifics about the outage location ready when making the report, as this helps to expedite the process. Moreover, staying informed about expected restoration times or updates can often be done through the utility's website or social media pages. Always make sure to check the official site for the most accurate and up-to-date contact information and procedures.
Answered Sep 9th 2025

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