Which Body Shops Does Arbella Allow Me to Use?

No driver wants to get repairs done at the wrong body shop due to its impact on the validity of your insurance policy. If you have an Arbella auto insurance cover, you can get a list of the eligible body shops from the company's website. You can also contact the insurance agent you bought your policy from or the company's customer service.

Almost every auto insurance company has restrictions on where policy holders can get their vehicles repaired when they file a claim. Before purchasing an insurance policy, this should be one of the top things you consider to ensure that you can access convenient, quality car repair services. Since the specifications vary from one company to another, it is important to follow up with your insurance company to know where you can get registered to avoid breaching the terms of your insurance policy.

If Arbella is your insurance company, it can be challenging to find out which body shops are covered. We have prepared this guide for you to navigate through when looking for body shops to use with Arbella. It is, therefore, your responsibility to research and determine which body shop you can take your car to if you file a claim with Arbella insurance. But how do you do this? Below are some tips on determining the body shops you are allowed to use if you have an Arbella auto insurance policy.

How Do I Find Body Shops I'm Allowed to Use with Arbella Insurance?

Taking your car to the wrong body shop can cost you a lot of money if your insurance policy doesn't cover the bill. For Arbella auto insurance policy holders, identifying the right body shop to take your car to should not be a problem.

Checking Arbella's Website

You can find a list of all the body shops Arbella partners with by checking their website. The procedure below should help you throughout the process:

  1. Visit the company's website.
  2. Hover your mouse over the "Claims" tab.
  3. On the drop-down menu that appears, select "Our Claim Process."
  4. You can also click on "Claims" and select "Our Claim Process" on the menu that comes up to the far left of the new page.
  5. Following the link will open a new page where you should select "Cars" under the "Our Claims Process" option.
  6. You'll then be taken to a new page titled "Vehicle Repair Shops."
  7. Access a list of the body shops you can use in your area. You will need to enter your zip code or choose a county from the drop-down menu.
  8. You should see a list of all the accepted body shops on the next page, together with their street addresses.

Get Details From an Independent Agent

Arbella often works with independent agents to sell their policies. If you have an auto insurance policy from the company, it is possible that you bought it through an insurance agent. If that is the case, you can always contact them and request a list of the body shops you can visit and get repairs done without breaching the terms of your insurance policy.

Contact the Insurance Company

Arbella offers customer care services through a highly responsive team that is available 24/7. If you need to get your car repaired but have trouble locating a body shop, calling customer care can help you access helpful information. The customer service number is usually available on the website of the company. You can also find it by following this link.

If you do not need any repairs urgently, you can send an email to the company requesting a list of the body shops you can use to conduct repairs in the future.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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Which body shops does Arbella allow me to use?
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