Anaheim Public Utilities Customer FAQ

Top Answers & How-to Guides

What is Anaheim Public Utilities's Phone Number?

The question we are asked most often is about how to talk to Anaheim Public Utilities customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I opt for paperless billing?

Yes, customers have the option to opt for paperless billing with Anaheim Public Utilities. By choosing paperless billing, you can conveniently...
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Service Requests

How do I start or stop utility services?

To start or stop utility services with Anaheim Public Utilities, simply visit the official website or contact customer service. For...

How do I report a power outage?

To report a power outage, customers can reach out to the Anaheim Public Utilities customer service line. Representatives are available...

How can I request a streetlight repair?

To request a streetlight repair, you can do so by contacting the appropriate department through phone, email, or website. Simply provide...

What is the average response time for a service request?

The average response time for a service request with Anaheim Public Utilities is typically within 24 to 48 hours. Our dedicated team...

Payment Options

What forms of payment does Anaheim Public Utilities accept?

Anaheim Public Utilities accepts a variety of payment methods to offer convenience and flexibility to its customers. You can pay your...

Rates

What are the rates for water, electricity, and trash services?

The rates for water, electricity, and trash services with Anaheim Public Utilities vary based on several factors. For water services,...

Energy Efficiency

Are there any rebates or incentives for energy-efficient appliances?

Yes, Anaheim Public Utilities offers rebates and incentives for energy-efficient appliances. These programs aim to encourage customers...

Billing Preferences

Can I opt for paperless billing?

Yes, customers have the option to opt for paperless billing with Anaheim Public Utilities. By choosing paperless billing, you can conveniently...

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