American Express Serve Customer FAQ

To transfer funds to your bank account from American Express Serve, log in to your account either via the mobile app or the website. Select the option for transferring funds, then enter the amount you'd like to transfer and choose your linked bank account as the destination. Confirm the transfer details and submit your request. The funds will typically be available in your bank account within 1-3 business days, depending on your bank's processing times.

If you are having issues withdrawing money from your Serve card, make sure your card is activated and that you are using it at an ATM that accepts it. Also, check your balance to ensure you have enough funds available. If you continue to experience difficulties, please refer to the most up-to-date contact information right here on this page for assistance.

There is a link to the most up-to-date contact information right here on this page that you are viewing.

There can be a few reasons for difficulties withdrawing money from your Serve card, such as insufficient funds, transaction limits, or issues with the ATM. Please ensure you have enough balance and that you are using an ATM that accepts your card. If the issue persists, there may be a temporary hold on your account or other account-specific issues. For the most accurate assistance, refer to the link provided on this page for the most up-to-date contact information.

To obtain your tax refund that was sent to an old temporary card, you will need to contact the IRS directly to inform them of the situation. They can provide guidance on redirecting your refund to your new replacement card. Make sure to have your new card information ready for when you contact them.