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How can I update my account information?

Asked 4 months ago
To update your account information with American Electric Power Company, Inc., customers can typically do so by logging into their online account on the AEP website. Once logged in, users should navigate to the account settings or profile section, where they will have the option to update their personal details, such as contact information, billing address, and payment preferences. In addition, it is advisable for customers to review their energy usage and payment history while they are updating their information. For those who may prefer other methods, American Electric Power Company, Inc. often provides options for updating information via customer service or through mailed correspondence. It is important to note that specific procedures may vary depending on the customer's region or the type of account they hold. To ensure you have the most accurate and current information, visiting the official AEP website might be beneficial.
Answered Aug 11th 2025

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