In a nutshell: Do you have a question about an Amazon item you plan to purchase? Amazon product pages include details about the product as well as information about the seller or shipper. Seller pages also contain frequently asked questions about the items, seller reviews, business address, and return policies. Do note that it's not always possible to contact an Amazon seller directly. Don't worry, we'll help you reach out to Amazon instead for questions about the product. If you plan to contact the seller before placing an order, read this guide on how to reach out to them.
Do you have a question about an Amazon item you plan to purchase? Amazon product pages include details about the product as well as information about the seller or shipper. Seller pages also contain frequently asked questions about the items, seller reviews, business address, and return policies. Do note that it's not always possible to contact an Amazon seller directly. Don't worry, we'll help you reach out to Amazon instead for questions about the product. If you plan to contact the seller before placing an order, read this guide on how to reach out to them.
The seller for the Apple iPhone 16 Pro Max you want to order is DirectCertified. You'll know it's possible to contact the seller when you can click on the name. Click DirectCertified to see more details about the seller.
Before asking a question, we recommend checking the seller’s page first. Many sellers include a Frequently Asked Questions (FAQ) section that can save you time. For DirectCertified, their seller page includes FAQs that address common questions. For example, they address questions on whether they do battery health tests on their iPhones. In this case, there is no need to contact the seller. If you don’t find your answer in the FAQ section, click Ask a Question to get help.
Just enter your questions or clarifications about the item you wish to purchase. Then, click Send. When the seller responds, and you're now ready to place your order, proceed to the next step.
You can find this option on the seller page. Feel free to go back to the product page and add the item there.
Before placing an order, be sure to check the product details. Is it the correct item? If you're now ready to place the order, click Proceed to Checkout. Then, follow the on-screen instructions to successfully place the order. You can click the status of your order by signing back in to your Amazon account and clicking Returns & Orders located just beside your name.
If you wish to contact the seller again after placing an order, simply go to Your Orders and look for the Contact Seller option.
Are you unable to contact the seller before and after placing an order? You can try reaching out to Amazon directly for any questions about the item you wish to purchase or receive. You can also try searching for the seller's name on Google to see if they have an official website. If not, reach out to Amazon. Visit the Help page for options on how to speak to an agent from Amazon.
Did you see an option to contact the Amazon seller? If so, we recommend checking the seller’s page first before reaching out. Many sellers list their specific return policies and answers to common questions directly on their page. If you don’t find what you need or if the seller doesn’t respond, you can contact Amazon Customer Support for further assistance. Still have questions? We can help you reach Amazon Support without long wait times. Simply visit Amazon’s Customer Support page to get started.
GetHuman has been working for over 10 years on sourcing information about big organizations like Comcast in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What do I do if my Xfinity TV or internet is out? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.
Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies