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Aloft Hotels Customer FAQ

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What is Aloft Hotels's Phone Number?

The question we are asked most often is about how to talk to Aloft Hotels customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Check-in and Check-out

What is the check-in and check-out time at Aloft Hotels?

Aloft Hotels generally has a check-in time of 3:00 PM and a check-out time of 12:00 PM, though these may vary by location and...
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What is the minimum age requirement to check-in at Aloft Hotels?

Aloft Hotels usually require guests to be at least 21 years old to check in. However, certain locations may permit check-in for...
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Amenities and Services

Does Aloft Hotels offer free Wi-Fi?

Aloft Hotels generally provides free Wi-Fi to guests in rooms and common areas, enhancing connectivity during their visit....
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What amenities are available at Aloft Hotels?

Aloft Hotels offer modern amenities, including stylish rooms, high-speed Wi-Fi, flat-screen TVs, and refrigerators. Their...
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Do Aloft Hotels offer room service?

Aloft Hotels generally do not provide traditional room service but offer dining options like the Re:mix lounge and Re:fuel...
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Are there any fitness facilities at Aloft Hotels?

Aloft Hotels typically provide fitness facilities equipped with a variety of workout machines, including cardio and strength...
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Reservations

Can I cancel or modify my reservation at Aloft Hotels?

Aloft Hotels allows reservations to be canceled or modified, but the rules depend on the chosen rate type. Generally, guests...
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Do Aloft Hotels have a loyalty program?

Aloft Hotels participate in the Marriott Bonvoy loyalty program, allowing guests to earn points for stays that can be redeemed...
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Pets and Smoking

Are pets allowed at Aloft Hotels?

Aloft Hotels welcomes pets, allowing guests to bring their animals, but each location has its own pet rules regarding size,...
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Are there any smoking rooms at Aloft Hotels?

Aloft Hotels generally does not offer smoking rooms as they prioritize a smoke-free environment for all guests. Designated...
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Parking and Events

Is parking available at Aloft Hotels?

Aloft Hotels generally offer parking options, which can differ by location. Some properties may have paid on-site parking,...
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Are there any meeting and event spaces available at Aloft Hotels?

Aloft Hotels provide versatile meeting and event spaces suitable for various occasions, equipped with modern amenities and...
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