Air India Customer FAQ

Yes, an OCI (Overseas Citizen of India) can pay for a flight from London Heathrow (LHR) to Delhi (DEL) on the Air India website using an ICICI debit card. The flight fare will be in British Pound Sterling if booked from London, but it will be converted to INR at the time of payment. Please be sure that your ICICI debit card is enabled for international transactions.

We're sorry to hear about your issue. For flight confirmations, it may take a few hours for the airlines to process your booking and send you an email confirmation. Please ensure to check your spam or junk email folders too. If you still have not received the confirmation even after 24 hours, it's best to reach out directly to Air India's booking department or customer service. They should be able to rectify this issue for you. Please keep the card payment details or the reference number you'd have got while booking, handy. This will help them track your booking faster.