What happens if I return an item bought with Affirm?
Asked 5 months ago
When a customer returns an item purchased using Affirm, the process generally aligns with the retailer's return policy. After the retailer has processed the return and issued a refund, the customer can expect the refund to be directed back to Affirm. This may result in either a reduction of the outstanding balance or a refund to the customer if payments have already been made.
If the refund is processed before the next installment due date, customers may see the adjustment reflected in their payment schedule. On the other hand, if a customer has made payments already, they might receive a refund directly to their original payment method, depending on the retailer's policy and how the return is handled.
It is essential for customers to be aware that the specifics can vary by retailer, so reviewing the return policy of the store where the purchase was made is advisable. Customers should also check their Affirm account for updates on their payment plan after the return is completed. For more detailed information, individuals may visit the Affirm website for specific guidelines and updates regarding returns.
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