How Do I Track My Aeropostale Order?

If you bought something from Aéropostale, you can usually track the order so that you can be home when it is delivered. It's easy to track your order on the company's website. However, it can take up to 48 hours for the shipping company to coordinate with Aéropostale, so tracking information may not be available right away. On rare occasions, a carrier may be used that does not offer tracking information.

Dec 9, 2022

If you ordered a product from Aéropostale, then you may want to track your order so that you can plan to make sure you're at home when it is delivered. Depending on the weather, you may not want your delivered package to sit outside on your porch until you're able to retrieve it. Fortunately, tracking an order from this company is pretty easy. This article will teach you how to track your Aéropostale order.

Please Note

Aéropostale ships its orders via a variety of carriers. Although you can get tracking information for your order on Aéropostale's website, the company is actually obtaining it from the carrier and then updating their site later. Because it can take up to 48 hours for the carrier to enter Aéropostale's tracking order into its system and start sending the company tracking data, you may not be able to track your order for a couple of days after you make the purchase. Occasionally, the company may use a carrier that does not offer a tracking service. In these cases, you will not be able to track your Aéropostale package at all.

Tracking Your Aéropostale Order

To track your order, follow these instructions:

  1. Go to Aéropostale's home page.
  2. Sign into your account.
  3. Go to the My Account Page.
  4. Scroll down until you see the Check Order section.
  5. Enter your order number.
  6. Enter your email address.
  7. Enter the ZIP code of your billing address.

If you are not shown the tracking information, then either the carrier does not supply it or it's too early to track it. You can check back in a day or so to see if the company has updated your order with available shipping information.

Check Your Email

Aéropostale will also send updates about your order to your email, so you can keep checking your email to stay up to date about the status of your order. This may be a more convenient option for you if you check your email routinely.

Contacting Aéropostale

If you have any questions about your Aéropostale order then you can contact the company's customer service department for help. You can reach a customer service representative by phone or help forum.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

Why does GetHuman Write How-to Guides for Aeropostale Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Aeropostale in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Track My Aeropostale Order? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Aeropostale

Asked 3 years ago
Updated 2 years ago
Viewed 1,162,694 times
Aeropostale
track Aéropostale order
check Aéropostale order status
Aéropostale shipping information
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!