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Ace Hardware Customer FAQ

Top Answers & How-to Guides

What is Ace Hardware's Phone Number?

The question we are asked most often is about how to talk to Ace Hardware customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Where Can I Find My Ace Hardware Account Number?

Finding your Ace Hardware account number is easy if you follow the proper steps, including checking billing statements and emails....

Is It Possible to Merge Two Ace Hardware Accounts?

Merging two Ace Hardware accounts is possible but requires some effort and patience. The process involves contacting customer service,...
Ask any question you have about Ace Hardware customer service, get an answer now.
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Account Management

Where Can I Find My Ace Hardware Account Number?

Finding your Ace Hardware account number is easy if you follow the proper steps, including checking billing statements and emails....
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Is It Possible to Merge Two Ace Hardware Accounts?

Merging two Ace Hardware accounts is possible but requires some effort and patience. The process involves contacting customer service,...
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How Do I Transfer an Ace Hardware Gift Card to Another Account?

Transferring an Ace Hardware gift card to another account doesn't have to be a complicated process. By following simple steps, you...
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How Do I Unlock My Ace Hardware Account?

Getting locked out of your Ace Hardware account is stressful, but the proper steps can help you regain access quickly and securely....
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Delivery Issues

How to Report an Issue with Ace Hardware Delivery?

Ace Hardware is a worldwide retail chain offering hardware and home improvement products. It provides a wide range of items for DIY...
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How Do I Complain to Ace Hardware About a Late Delivery?

If you are experiencing a late delivery from Ace Hardware, there are steps you can take to address the issue. By checking the delivery...
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What Should I Do When an Ace Hardware Delivery by Usps Is Missing?

When dealing with a missing package from Ace Hardware sent through USPS, always start by checking tracking information provided on...
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Gift Cards

If I Don't Claim an Ace Hardware Gift Card, What Happens?

Ace Hardware physical and electronic gift cards are popular choices, and they're available in several denominations. They can be redeemed...
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Order Management

Can I cancel my Ace Hardware order?

Yes, you have the option to cancel your Ace Hardware order. If for any reason you wish to cancel your order, please contact our customer...
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Can I track my Ace Hardware order?

Yes, you can track your Ace Hardware order with ease. Once your order has been shipped, you will receive a confirmation email containing...
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Rewards Program

What is the Ace Rewards program?

The Ace Rewards program is a loyalty program offered by Ace Hardware that allows customers to earn rewards on their purchases. By joining...
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Credit Card Benefits

What are the benefits of the Ace Hardware credit card?

The Ace Hardware credit card offers numerous benefits for cardholders. Firstly, it provides access to special financing options for...
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Promotions and Discounts

Where can I find current promotions and discounts at Ace Hardware?

You can find current promotions and discounts at Ace Hardware by visiting our website's "Promotions" page. Simply navigate to www.acehardware.com...
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Return Policy

What is Ace Hardware's return policy?

Ace Hardware's return policy allows customers to return most items within 30 days of purchase. The original receipt or gift receipt...
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Store Services

Do Ace Hardware stores offer assembly or installation services?

Yes, Ace Hardware stores offer assembly and installation services. We understand that certain products may require professional assistance...
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Store Information

What are Ace Hardware's store hours?

Ace Hardware's store hours may vary depending on the location. However, the majority of Ace Hardware stores are open from Monday to...
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Help me with my Ace Hardware customer service issue

Ask any question you have about Ace Hardware customer service. We will do our best to get you answers right away.
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