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ALDO Customer FAQ

Top Answers & How-to Guides

What is ALDO's Phone Number?

The question we are asked most often is about how to talk to ALDO customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the care instructions for the shoes?

To keep your shoes in great condition, we recommend following these care instructions: 1. Clean your shoes regularly using a damp cloth to remove dirt or stains. 2. Avoid using harsh chemicals or solvents as they may damage the material. 3. Allow your shoes to air dry naturally after each wear, avoiding direct sunlight or heat sources. 4. For leather shoes, apply a leather conditioner or cream to moisturize the material and prevent cracking. 5. Store your shoes in a cool, dry place when not in use, preferably in a shoe box or dust bag to protect them from dust and moisture. 6. Use a shoe horn to avoid excessive stretching of the heel when putting on your shoes. Following these simple steps will help prolong the lifespan and appearance of your beloved Aldo shoes....
Ask any question you have about ALDO customer service, get an answer now.

Returns and Shipping

What is the return policy?

Our return policy is designed to ensure customer satisfaction. We accept returns within 60 days of purchase for a full refund, store...

How long will it take for my order to arrive?

At AldoShoes.com, we strive to provide you with a seamless shopping experience. The estimated delivery time for your order depends...

Can I track the status of my order?

Yes, you can track the status of your order with AldoShoes.com. Once your order has been shipped, a tracking number will be provided...

Can I cancel or modify my order after it has been placed?

Yes, you can cancel or modify your order after it has been placed, but only if it has not yet been shipped. AldoShoes.com strives to...

Do you offer international shipping?

Yes, we offer international shipping to select countries. At AldoShoes.com, we understand our customers' desire to shop from anywhere...

Payment and Discounts

What payment methods do you accept?

At AldoShoes.com, we offer a variety of secure and convenient payment methods for your online shoe purchases. We accept all major credit...

Are there any discounts or promotions available?

Yes, Aldo Shoes offers discounts and promotions for customers to enjoy. At AldoShoes.com, you can find ongoing sales and clearance...

Are gift cards available for purchase?

Yes, gift cards are available for purchase on AldoShoes.com. Our gift cards make for the perfect present for any occasion. They can...

Sizing and Charts

What is the sizing chart for your shoes?

At AldoShoes.com, we understand the importance of finding the perfect fit. To assist you with choosing the right size, we provide a...

Warranty and Care

What is your warranty policy?

Our warranty policy at AldoShoes.com ensures that all products purchased from our website are free from manufacturing defects. We stand...

What are the care instructions for the shoes?

To keep your shoes in great condition, we recommend following these care instructions: 1. Clean your shoes regularly using a damp cloth to remove dirt or stains. 2. Avoid using harsh chemicals or solvents as they may damage the material. 3. Allow your shoes to air dry naturally after each wear, avoiding direct sunlight or heat sources. 4. For leather shoes, apply a leather conditioner or cream to moisturize the material and prevent cracking. 5. Store your shoes in a cool, dry place when not in use, preferably in a shoe box or dust bag to protect them from dust and moisture. 6. Use a shoe horn to avoid excessive stretching of the heel when putting on your shoes. Following these simple steps will help prolong the lifespan and appearance of your beloved Aldo shoes....

Help me with my ALDO customer service issue

Ask any question you have about ALDO customer service. We will do our best to get you answers right away.
We look to the ALDO issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
ALDO issues reported to GetHuman
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