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What is the return policy?

Asked 2 years ago
ALDO has a customer-friendly return policy designed to accommodate various situations. Generally, items purchased from ALDO can be returned within thirty days from the date of purchase, provided they are in their original condition. This means that all items should be unworn, unused, and in their original packaging, including any tags and accessories they came with. A receipt or proof of purchase is typically required to process a return, ensuring an efficient exchange or refund. In the case of items purchased online, ALDO often provides a simple procedure for returning items through their website. Customers can usually print return labels and follow specific instructions tailored for online purchases. However, it is important to note that the return policy might vary based on promotions or particular sales events, so it is wise for customers to refer to the specific terms mentioned on the current webpage. If someone is considering a return, they should ideally check the details for their specific purchase on the ALDO website to confirm any applicable conditions or special instructions. This way, they can make sure they are well-informed and prepared for the return process.
Answered Jul 26th 2025

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