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Can I return shoes purchased online in-store?

Asked 4 months ago
Yes, ALDO does allow for the return of shoes purchased online to select physical store locations. This option provides customers with added convenience, as they can avoid shipping fees and potential delays. However, it is important to note that certain conditions must be met for the return to be accepted in-store. For instance, the shoes generally must be unworn and in their original condition, along with packaging and receipts if possible. Additionally, certain promotional items or limited edition products may have specific return guidelines, so it is advisable to check the return policy on the ALDO website. Customers may also find that different locations have varying capabilities regarding online returns, which means it is wise to confirm with the specific store prior to visiting. For the most accurate information and any updates to the return policy, customers are encouraged to visit the official ALDO website.
Answered Jul 26th 2025

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