1. All Companies › 
  2. AEP Energy Customer Service › 
  3. FAQ
Updated

AEP Energy Customer FAQ

Top Answers & How-to Guides

What is AEP Energy's Phone Number?

The question we are asked most often is about how to talk to AEP Energy customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I manage my account online?

Yes, you can easily manage your AEP Energy account online. Our user-friendly online platform allows you to have full control over your...

Does AEP Energy offer any renewable energy options?

Yes, AEP Energy offers renewable energy options. We understand the growing importance of sustainable energy and are committed to offering...
Ask any question you have about AEP Energy customer service, get an answer now.
Contact AEP Energy customer service

About AEP Energy

What is AEP Energy?

AEP Energy is a leading electricity supplier providing power to homes and businesses across the United States. As a subsidiary of American...
Read more

Benefits

What are the benefits of choosing AEP Energy?

Choosing AEP Energy comes with several benefits. Firstly, customers can expect competitive and cost-effective energy rates, helping...
Read more

Energy Plans

What types of energy plans does AEP Energy offer?

AEP Energy offers a variety of energy plans tailored to meet the diverse needs of our customers. Our plans include fixed-rate options...
Read more

Switching Suppliers

Can I switch to AEP Energy if I currently have a different energy supplier?

Yes, you can switch to AEP Energy even if you currently have a different energy supplier. AEP Energy provides an easy and seamless...
Read more

Account Management

Can I manage my account online?

Yes, you can easily manage your AEP Energy account online. Our user-friendly online platform allows you to have full control over your...
Read more

Equipment Installation

Do I need to install any new equipment to switch to AEP Energy?

No, switching to AEP Energy does not require any installation of new equipment. AEP Energy utilizes the existing energy infrastructure...
Read more

Power Outages

What happens if there is a power outage?

If there is a power outage, AEP Energy advises customers to first check if it is a localized issue or a widespread blackout affecting...
Read more

Moving

What happens if I move while being an AEP Energy customer?

If you are an AEP Energy customer and you decide to move, there's no need to worry. We understand that circumstances change, and we...
Read more

Renewable Energy

Does AEP Energy offer any renewable energy options?

Yes, AEP Energy offers renewable energy options. We understand the growing importance of sustainable energy and are committed to offering...
Read more

Help me with my AEP Energy customer service issue

Ask any question you have about AEP Energy customer service. We will do our best to get you answers right away.
We look to the AEP Energy issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
AEP Energy issues reported to GetHuman
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated